Privacy Policy

Welcome to the website of Incluva Foundation ("we", "our", or "us"). We are committed to protecting the privacy of our website visitors, learners, partners, donors, volunteers, schools, NGOs, and all individuals who interact with our services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website (https://incluva.org) or use any of our educational and technical services. It is aligned with the Digital Personal Data Protection (DPDP) Act, 2023 (India), the Information Technology Act, 2000 (India), and incorporates best practices from the General Data Protection Regulation (GDPR).

---

1. About Incluva Foundation

Incluva Foundation is a registered Section 8 not-for-profit company in India. Our mission is to promote digital literacy, inclusive technical education, assistive technology training, and digital accessibility compliance (website development and auditing) for visually impaired and other persons with benchmark disabilities.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as certain data automatically generated during your visit:

A. Personal Information

When you contact us, register for a course, submit a service inquiry, or sign up for our newsletter, we collect details such as your Full Name, Email Address, Contact Number, Organization/Company Name, Designation, and City/State/Country.

B. Service & Technical Inquiry Details

For website audits or accessibility consulting requests, we collect details regarding your technical platform requirements, site URLs, and organizational structure.

C. Automatically Collected Technical Data

We collect basic network log data such as your IP Address, browser configuration, operating system type, pages visited, time spent on pages, and referring URLs.

D. Cookies

We use essential and preference cookies to remember your accessibility configurations (such as High Contrast mode or Font Size adjustments) and to analyze traffic performance. You may disable cookies in your browser settings, though doing so may impact certain personalized accessibility settings.

3. Legal Basis and Purpose of Processing

Under the DPDP Act and GDPR, we process your personal data under the following legal bases:

• Consent: When you voluntarily submit forms (inquiry, newsletter) or request training. You have the right to withdraw this consent at any time.
• Contractual Obligation: To execute website development, accessibility auditing, or educational course delivery that you have requested from us.
• Legal Compliance: To maintain mandatory corporate records, accounting files, and tax documentation required of a Section 8 company in India.

4. Confidentiality of Website Audits & Client Data

For corporate digital auditing or website development projects, we hold all proprietary business assets and code structures in strict confidence. Incluva Foundation acts as the data processor for any client software applications we build, and ownership of user data remains solely with the client organization.

5. Children's Privacy (Under 18 Years)

Consistent with Section 9 of the DPDP Act (India), processing personal data of minors (individuals under the age of 18) requires verifiable consent from a parent or legal guardian. If you are under 18 and applying for our technical courses, please submit your registration with parental/guardian authorization.

6. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We share information only with trusted third parties necessary for operational compliance:

• Authorized internal coordinators, instructors, and volunteers.
• Third-party secure web hosting and database infrastructure providers.
• Trusted payment processors for secure donation handling (financial credentials are never saved on our servers).
• Government or judicial bodies under legal mandate.

7. Data Security and Retention

We implement appropriate administrative, technical, and physical security measures to guard against unauthorized access, loss, or disclosure.

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, complete requested projects, deliver courses, or satisfy legal and audit requirements.

8. Your Data Protection Rights

You hold the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request the update or rectification of inaccurate or outdated information.
• Right to Erasure (Right to be Forgotten): Request the deletion of your personal data when it is no longer required.
• Right to Withdraw Consent: Revoke consent for processing where processing was based on consent.

9. Grievance Redressal (DPDP Act Compliance)

If you have any questions, concerns, or grievances regarding the processing of your personal data or this Privacy Policy, you may contact our designated Grievance Officer:

If your grievance is not resolved to your satisfaction within 30 days, you have the right to lodge a complaint directly with the Data Protection Board of India.

10. Policy Changes

We may update this Privacy Policy periodically to reflect shifts in technology, operational details, or legal mandates. Any amendments will be posted on this page with an updated "Effective Date" at the top. We encourage you to review this policy periodically.