Terms & Conditions

Welcome to the official website of Incluva Foundation ("Incluva Foundation", "we", "our", or "us"). By accessing or using this website (https://incluva.org), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue your use of the website immediately.

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1. About Us

Incluva Foundation is a registered Section 8 not-for-profit company under the laws of India. We work to promote:

• Digital Literacy
• Inclusive Education
• Assistive Technology
• Artificial Intelligence Training
• Employability Skills
• Website Development & Management
• Mobile App & Custom Software Development
• Accessibility Consulting
• Community Development through Technology

2. Acceptance of Terms

By using this website or engaging our services, you confirm that:

• You have read these Terms & Conditions.
• You agree to be legally bound by them.
• You are legally capable of entering into agreements under applicable laws.

3. Services

Incluva Foundation may provide one or more of the following services:

• Technology Training & Digital Literacy Programs
• AI & Technology Workshops
• Website and Mobile App Development
• Custom Software Development & Management
• Accessibility Consulting & Technical Consultancy
• Capacity Building Programs

The availability, cost, and scope of services are subject to change without prior notice.

4. Quotations and Project Scope

All project quotations provided by Incluva Foundation are based on the specifically agreed project scope. Any additional requirements beyond the approved scope may require:

• A revised quotation or scope document.
• Additional development and auditing time.
• Additional development charges.

Work outside the initial project scope will not begin until officially approved by both parties.

5. Payment Terms

Unless otherwise agreed in writing, our payment terms are structured as follows:

Website Projects:

• 50% advance deposit before development work begins.
• 50% balance payment before final deployment or server handover.

Mobile Applications & Custom Software Projects:

Payments may be milestone-based depending upon project complexity and timeline stages.

Invoices must be paid within the agreed payment period. Delayed payments may result in matching delays in project delivery.

6. Domain, Hosting & Third-Party Services

Unless specifically included in the quotation, the following infrastructural and third-party fees are not covered by our development pricing:

• Domain registration and annual renewals.
• Shared, cloud, or VPS hosting servers.
• Business email services and paid SSL certificates.
• Paid premium themes, plugins, and software licenses.
• API usage fees (e.g. Google Maps, SMS/WhatsApp gateways).
• App store developer accounts (Google Play Console and Apple Developer Program).

7. Client Responsibilities

The client agrees to:

• Provide accurate and complete project specifications.
• Supply brand assets, logos, images, copy, and content in a timely manner.
• Review development milestones and provide feedback/approvals within reasonable timelines.
• Ensure all submitted content is legally owned by the client and does not infringe third-party rights.

8. Project Timelines

Estimated delivery dates are guidelines based on typical development cycles. Timelines depend heavily on the prompt supply of content, timely client feedback, project scope changes, and technical complexity. Unexpected technical blockers may require revised timelines.

9. Revisions

We offer reasonable minor revisions within the scope of work during the development cycle. Requests involving major design changes, layout overhauls, or brand-new modules outside the initial agreement will be treated as additional work and invoiced separately.

10. Website Management Services

Website maintenance and management packages cover:

• Routine core, theme, and plugin updates.
• Basic content changes and security scans.
• Regular backup management and performance diagnostics.
• Technical troubleshooting of existing features.

Website management does not include complete website redesigns, development of new pages/modules, or writing new custom code, which require separate quotes.

11. Intellectual Property

Upon full payment of all dues, the client shall own the intellectual property rights to the final custom deliverables specifically developed for their project. Incluva Foundation retains ownership of our pre-existing frameworks, reusable code blocks, methodologies, libraries, and internal workflows.

12. Open Source Software

Projects may utilize open-source frameworks (e.g. WordPress, PHP libraries). Such technologies remain subject to their respective open-source licensing terms (e.g. GNU GPL, MIT License), and we do not claim proprietary ownership over them.

13. Limitation of Liability

To the maximum extent permitted by law, Incluva Foundation shall not be liable for any indirect, incidental, or consequential damages, including:

• Loss of business profits, data, or operational revenue.
• Server downtime, domain registration lapses, or database failures by third-party hosts.
• Security breaches or hacks beyond reasonable control.
• Unauthorized code alterations performed by the client or third parties.

Our total aggregate liability for any claim arising from a project shall not exceed the total amount paid by the client for that specific service.

14. Acceptable Use of Website

Users agree not to:

• Use our website or portals for fraudulent or unlawful purposes.
• Attempt unauthorized access to our web servers, accounts, or databases.
• Distribute malware, spam, or malicious code.
• Engage in activities that disrupt the access of others to the website.

15. Cancellation & Refunds

Either party may cancel an active development project via mutual agreement in writing. Upon cancellation, all work completed up to that date will be evaluated and charged. Due to administrative and booking costs, advance deposits are non-refundable once development operations have officially commenced.

16. Force Majeure

Incluva Foundation is not responsible for any delay or failure in performance resulting from causes beyond our reasonable control, including natural disasters, acts of government, strikes, lockdowns, or major nationwide internet infrastructure outages.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India. Any legal disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts of Bhojpur district, Bihar, India.

18. Contact & Registered Office Address

For inquiries, notices, or support requests, please contact us: