Virtual IT Services
Technology Support That Works for You
Technology should help people and organizations work more effectively, communicate with their users, and deliver their services. Incluva Foundation provides virtual IT and digital services for organizations and individuals who need reliable technology solutions and remote technical support. Our approach combines practical technology, usability, and accessibility to create solutions that meet real user and organizational needs.
Our Virtual IT Services
Website Design & Development
We design and develop websites based on the requirements of an organization and its intended users. We consider usability, accessibility, responsive design, clear information structure, and the overall digital experience while developing websites. Whether you need a new website or want to improve an existing one, we can help you develop a practical digital presence.
Software Development
We develop software solutions based on specific organizational requirements and user needs. Our focus is on creating solutions that are practical, usable, maintainable, and appropriate for the people who will use them.
Application Development
We support the development of applications for different requirements and use cases. We consider the user experience, usability, and accessibility of the application so that people with different abilities can interact with it effectively.
Website Maintenance
A website requires ongoing maintenance after it has been developed. We provide support for maintaining websites, updating content, addressing technical issues, and keeping the digital presence functional and useful.
Virtual IT Help Desk Support
Technology problems can interrupt work, education, communication, and access to services. Our virtual IT help desk provides remote assistance with everyday technology and digital challenges, helping users troubleshoot issues and understand how to use their digital tools more effectively.
Social Media Management
A strong digital presence also includes effective social media communication. We support organizations with social media management, including content publishing, page management, basic digital communication, and maintaining an organized online presence. Where applicable, we also consider accessibility when preparing and managing digital content.
Website Development Packages
Tailored website designs compliant with WCAG 2.1 AA screen-reader standards from the ground up.
Community Website
Designed for small NGOs, schools, emerging social initiatives, and training centres needing a professional profile online.
- 5–8 custom responsive pages
- Mobile, tablet & desktop compatibility
- Contact / enquiry form
- WhatsApp & social media integration
- Google Maps & basic SEO setup
- SSL & domain/hosting assistance
- 30 days post-launch technical support
Growth Website
For established NGOs, schools and social initiatives that require a more comprehensive and regularly used digital platform.
- 10–15 responsive pages
- Blog / news feeds & photo gallery
- Interactive events listing section
- Multiple enquiry / registration forms
- Google Analytics & speed optimization
- Administrator training guide
- 60 days post-launch technical support
Impact Website
For scaling organizations requiring a larger, dynamic and highly structured custom database platform.
- Unlimited pages (agreed scope)
- Dynamic projects manager & gallery
- Donation integration support
- User login system (agreed scope)
- Full backup & security configurations
- Administrator dashboard and training
- 90 days post-launch technical support
* Note: Complex portals, advanced payment systems, LMS functionality, dashboards, APIs or other substantial custom modules will be quoted separately.
Website Management Services
Let Incluva Foundation handle all the technical maintenance, updates, security, and content changes for you.
Lite Care
For small websites requiring only occasional technical maintenance and software updates.
- Basic website uptime monitoring
- Website core & software updates
- Plugin updates where applicable
- Basic server backups & health checks
- Minor content modifications
Essential Care
For organizations that regularly update news, flyers, forms, and program logs.
- Includes Lite Care
- Regular content updates
- Security monitoring & file backups
- Broken-link checks & form testing
- Technical troubleshooting
Professional Care
For active organizations requiring speed checks, robust firewall defenses, and monthly reporting.
- Includes Essential Care
- Speed & database optimization
- Enhanced firewall & security logs
- Priority help desk assistance
- Monthly site performance reports
Complete Care
Our comprehensive solution. We handle all routine updates, pages, and code operations.
- Includes Professional Care
- Regular content publishing
- Advanced uptime diagnostics
- Monthly health reports & advisories
- Ongoing technical guidance
Important Management Note: Content updates include changes to existing website text, photos, documents, notices, and events. Major redesigns, new custom modules, applications, or substantial new development are not considered routine website management and will receive a separate quotation.
Mobile App Development
Accessible mobile apps built for Android, iOS, and cross-platform environments.
Ideal for basic profiles, push notifications, API connections, and launch setups.
Custom user dashboard, database integrations, file uploads, notifications, and 60 days support.
Multi-role dashboards, payment gateways, custom database setups, and 90 days support.
Custom Software Development
Automating your workflow with custom software solutions designed for your team.
Internal management programs replacing spreadsheets (attendance tracking, student logging, basic inventory logs).
Complete portals (custom LMS systems, NGO beneficiary databases, automated reports, dashboards, and role controls).
Multi-department workflow systems, database architecture, cloud deployments, documentation training, and 90 days support.
Important Standard Terms
- Standard Websites: 50% advance before development, 50% before final server handover/deployment.
- Apps & Custom Software: Divided according to agreed development milestones.
Paid APIs, premium themes/plugins, government fees, and Play Store/App Store developer account costs are not covered unless specifically stated in a proposal.
The client is responsible for supplying content, photographs, logos, and required organizational data to avoid project launch delays.
Our Approach
Understand
We begin by understanding your requirements, users, challenges, and objectives.
Create
We develop or provide the appropriate technology solution based on those requirements.
Empower
Where required, we help users and teams understand how to use or manage the solution.
Support
We provide ongoing guidance and technical support where appropriate.
Who We Support
Our Virtual IT Services can support:
- Businesses
- Non profit organizations
- Educational institutions
- Developers
- Technology teams
- Individuals
- Other organizations requiring technology support
Need a Technology Solution?
Whether you need a website, software, application, website maintenance, remote IT support, or social media assistance, Incluva Foundation can help you find a practical technology solution.
Service Inquiry Form
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